FREQUENTLY ASKED QUESTIONS
(Last Updated: January 16, 2023)
FROM A to Z
Access Road – If you have any questions regarding the access road, please follow this link to contact the department of highways: http://www.highways.gov.sk.ca/Contact.
Animal Registration – “Do I need to register my pet?” Yes, thanks for continuing to register your pets. Your animal should have a collar to wear the tag that you were given at registration. This helps us identify lost or wandering pets. If you see a wandering pet, please include a clear photo with your complaint form. Fines will be issued by the Twin Rivers Bylaws Officer if residents do not comply with animal bylaws.
Burns - "Who do I contact if I am planning a burn?" Please phone Controlled Burn at 1-866-404-4911
Clean-Up Days - Please see the "Waste and Recycle" section of our website for a list of accepted items.
Concerns – “How do I register a complaint?” A complaint is not official or registered until a "Town of Hepburn Complaint Form" is filled out. This form is located in the "Forms" section of our website. When a complaint is received in writing the Bylaw officer is notified and addresses the complaint.
Dumping: REMINDER: No unauthorized dumping of garbage, yard clippings, or other refuse is permitted within town limits or in the rural municipality. Fines will be issued according to bylaw enforcement guidelines.
Electronic Bills: Please help us reduce paper and increase the speed of your bill’s arrival by signing up for E-Bills and Notices. You can print and return a completed Email Notices Consent Form by email, mail, or in person.
Halloween: This is a general Community Reminder to be Safe. Please be watchful as pedestrians and drivers on the Hepburn roads from after school through early evening. Click here for more information: Halloween Safety Tips.
Hepburn Housing Authority: Application forms for rental housing are available at the Town Office. Linda Raby is the Hepburn Housing Authority Manager. Questions can be directed to her at 306-497-2824 or lraby@sasktel.net.
Online Banking Payments: Go to your online banking account and add the Town of Hepburn as a payee. To enter an account number, use the letter ‘U’ for Utilities and the letter ‘T’ for Taxes, followed by a 0 and your 3 digit tax roll number. Example: Utility account number – U0(Tax Roll Number). Taxes account number – T0(Tax Roll Number). NOTE: Different banks may require more or less zeros.
Recreational Fires: Please note these rules for: Recreational Fires. **Please be advised that if a Town Fire Bans is in place, they will be posted on the website and on the town bulletin board. The R.M. of Laird is a separate jurisdiction and sets its own Fire Bans.
SaskAlert. Subscribe to SaskAlert. Click here: http://emergencyalert.saskatchewan.ca/ Click on the App Store links on this page to download the Sask Alert App.
Skunk Concerns: Email the office at info@hepburn.ca with your address, name, and description of skunk sightings, and we will add you to the list. *If you or a pet has an encounter with a skunk, this product has been recommended: Nature’s Miracle Skunk Odor Remover.
Spring Roadwork: Spring road patching begins when the temperature is warm enough. Specific locations needing attention can be emailed into the office at info@hepburn.ca.
Surveyor’s Certificates: The Town does not have surveyor’s certificates or complete land surveys. Surveying is the responsibility of SLSA. For a certificate for your property, contact www.slsa.sk.ca or 306-352-8999.
Tree Trimming: Trees are to be kept trimmed in order to allow the grader to pass without being damaged. At least 10-12 ft. high over streets and alleys. Trimmed back to property lines if lower than 10 – 12 ft. Sidewalk areas are to be trimmed to edge of sidewalk to not encroach on pedestrians and at least 8 ft. high over sidewalks. Thank you for your cooperation. Note: The Bylaw Officer may stop by to address trees of concern.
Wild Animals: Concerned about skunks, coyotes, or other wild animals? The town has traps for skunks. Email the office. Do you suspect the animal has rabies? Call 1-800-667-7561 Conservation Officer OR 1-844-772-2437 Provincial Rabies Hotline. Is the animal injured, orphaned, etc? Call 1-306-242-7177 Wildlife Rehabilitation Society of Sask. Have you had an aggressive wildlife encounter? Call 1-800-667-7561 Sask Environment TIP line. General wildlife concern? Call 1-800-567-4224 Sask Environment.
Well Decommissioning: If you need info on decommissioning wells, click info here: Water Security Agency site.
Waste Bin Rentals: Contact Loraas to book larger waste bins at 306-242-2300 or http://www.loraas.ca/service-quote
Water Fob System: Fobs can be purchased and loaded at the Town Office for $45. Fobs can also be loaded on the Text2Car website. Alternitively water can be purchased by using the QR code at the bulk water station, or with coin. Coin is available for purchase at the Town office.
Yard Maintenance: Please keep the areas along your property looking good! Thanks for keeping grass cut in ditches and along sidewalks, and trimming trees to keep view and walkways clear, and keeping sidewalks clear of snow and ice during the winter.
Seasonal Reminders:
- Animal Waste: Ensure animal waste is picked up immediately. (dog, cat, &/or horse).
- Ditches: Residents are reminded to mow all ditches along all sides of your property.
- Snow: Residents are reminded when clearing snow from driveways not to push the snow onto the roads or back alleys.
- Please ensure that all vehicles and garbage/recycle bins are off the streets after a snow fall so the grader can clear the roads.
- Street Sweeping: Notices about street sweeping will be posted on facebook.
