FREQUENTLY ASKED QUESTIONS
(Last Updated September 30, 2019)
FROM A to Z
Animal Registration – “Do I need to register my pet?” Yes, thanks for continuing to register your pets. Your animal should have a collar to wear the tag that you were given at registration. This helps us identify lost or wandering pets. If you see a wandering pet, please include a clear photo with your complaint form. Fines will be issued by the Twin Rivers Bylaws Officer if residents do not comply with animal bylaws.
Arena: Under Living Here.
Clean-Up Days: Accepted & Non-accepted Materials. Thanks for your participation. Next Cleanup Day will be in October 5, 2019. Saturday at Arena Compound, from 7:30am to 4.00pm.
Council Meeting – These monthly meetings happen the third Wednesday of the month, at 7:00pm, unless otherwise posted. If you wish to attend as a Delegation, please fill out the Delegation form under the Forms Section of the website.
Concerns – “How do I register a complaint?” Put it in writing – send us an email. A complaint is not official or registered until you fill out the Town of Hepburn Complaint Form. This information is entered into an online system that notifies our Bylaws Officer about infractions regarding nuisance, animal control, parking, or other bylaw areas. The Complaint Form can be found under the Forms Section of the website.
Dumping: REMINDER: No unauthorized dumping of garbage, yard clippings, or other refuse is permitted within town limits or in the rural municipality. Fines will be issued according to bylaw enforcement guidelines.
Electronic Bills: Please help us reduce paper and increase the speed of your bill’s arrival by signing up for E-Bills and Notices today. You can print and return a completed Email Notices Consent Form by email, mail, or in person. THANK YOU – 42% of Hepburn households have signed up for e-bills!
Halloween: This is a general Community Reminder to be Safe. Please be watchful as pedestrians and drivers on the Hepburn roads from after school through early evening. There are lots of great safety tips and recommendations out there from various organizations – I selected the Red Cross notice to link here for this year. Click here for more information: Halloween Safety Tips.
Hepburn Housing Authority: Application forms for rental housing are available at the Town Office. Linda Raby is the Hepburn Housing Authority Manager. Questions can be directed to her at 306-497-2824 or email@example.com.
Mowing: Please keep the ditches along your property maintained.
Online Banking Payments: Go to your online banking account and add the Town of Hepburn as a payee. To enter an account number, use the letter ‘U’ for Utilities and the letter ‘T’ for Taxes, followed by a 0 and your 3 digit tax roll number. Example: Utility account number – U0(Tax Roll Number). Taxes account number – T0(Tax Roll Number). NOTE: Different banks may require more or less zeros.
Postcards: If you know a child or youth with ideas, encourage them to stop by the office to pick up and complete a Postcard with the tagline “I think that the Town of Hepburn needs…..”
SaskAlert. Subscribe to SaskAlert. Click here: http://emergencyalert.saskatchewan.ca/ Click on the App Store links on this page to download the Sask Alert App.
School Calendar: We love our school and we care about scheduling. Be aware of school closures and longer breaks as you plan events and activities. 2017-2018 calendar available at the Town Office for your convenience – School Calendar . Click on the Hepburn School website for more info – http://blogs.spiritsd.ca/hepburn/
Skunk Concerns: Email the office at firstname.lastname@example.org with your address, name, and description of skunk sightings, and we will add you to the list. *If you or a pet has an encounter with a skunk, this product has been recommended: Nature’s Miracle Skunk Odor Remover (Recommended by the Beckers).
Spring Roadwork: Spring road patching begins when the temperature is warm enough. Specific locations needing attention can be emailed into the office at email@example.com.
Summer Maintenance: Please keep the areas along your property looking good! Thanks for keeping grass cut in ditches and along sidewalks, and trimming trees to keep view and walkways clear, and keeping sidewalks clear of snow and ice during the winter.
Surveyor’s Certificates: The Town does not have surveyor’s certificates or complete land surveys. Surveying is the responsibility of SLSA. For a certificate for your property, contact www.slsa.sk.ca or 306-352-8999.
Tree Trimming: Trees are to be kept trimmed in order to allow the grader to pass without being damaged. At least 10-12 ft. high over streets and alleys. Trimmed back to property lines if lower than 10 – 12 ft. Sidewalk areas are to be trimmed to edge of sidewalk to not encroach on pedestrians and at least 8 ft. high over sidewalks. Thank you for your cooperation.
Volunteer of the Year Nomination Form Available. It is presented at Fair Days Weekend. Print, complete, and submit the Volunteer of the Year Award Form by May 29.
Volunteers Welcome! New to Town? If you want to meet people and get involved, email firstname.lastname@example.org to sign up for occasional volunteer opportunities – eg serving at a community meal, helping with the Howler, etc.
Volunteers at the School. Go to School Website: http://blogs.spiritsd.ca/hepburn/volunteers-needed/
Wild Animals– Concerned about skunks, coyotes, or other wild animals? The town now has traps for skunks. Email the office. Do you suspect the animal has rabies? Call 1-800-667-7561 Conservation Officer OR 1-844-772-2437 Provincial Rabies Hotline. Is the animal injured, orphaned, etc? Call 1-306-242-7177 Wildlife Rehabilitation Society of Sask. Have you had an aggressive wildlife encounter? Call 1-800-667-7561 Sask Environment TIP line. General wildlife concern? Call 1-800-567-4224 Sask Environment.
Well Decommissioning: If you need info on decommissioning wells, click info here: Water Security Agency site.
Water Cards: Cards are available at the Town Office. Truck Fill – $26.10/1,000 gallons on May 1st, 2019. Loonie and Toonie rolls also available at the Town Office.
Waste Bin Rentals: Contact Loraas at 306-242-2300 or http://www.loraas.ca/service-quote/
Waste Site (Mennon Transfer Site):
- Saturdays – Mennon Waste Transfer Site – April 1st to September 30th: Every Thursday – 12 noon to 8 pm and 1st & 3rd Saturday of the Month – 9 am to 5 pm. See the RM of Laird for information on accepted materials and pricing rates for Town of Hepburn customers: Transfer Waste Site Rates.
- Thursdays – Mennon Waste Transfer Site – April 1st to September 30th: Every Thursday – 12 noon to 8 pm and 1st & 3rd Saturday of the Month – 9 am to 5 pm. See the RM of Laird for information on accepted materials and pricing rates for Town of Hepburn customers: Transfer Waste Site Rates.